The lady at the Tim Horton's take-out window is telling me that she cannot take my money. Puzzled, I hesitantly accept the change that she is offering me. I also get change?

There are days that ~ for whatever reason ~ it requires extra discipline to show up for work. Today was one of those days. With the Christmas season fast upon us, comes the various festive events, the extra baking and the gift-giving. It is easy to become overwhelmed. It takes a strong person to decline invitations and keep things simple ~ and to get one's sleep! In all the years of retailing, I have offered these few simple words to tired shoppers, "I think we try to do too much." Without exception, the response is always the same -- a huge sigh and hopefully a recognition of how we can step back and look at the big picture.

Someone ahead of me in the long line-up this morning at Tim Horton's had paid in advance for my order. This single spontaneous act of kindness renewed my appreciation for yet another precious new day. Bless you, dear friend!